Barranquilla - Buro 51

Calle 94 #51B-43, Barranquilla, colombia
Buro 51 is a first class mix use complex which incorporates a class “A” office building and a 4 star Movich Hotel. Ground...

Barranquilla - Green Towers

Cl. 77b #57 Barranquilla Barranquilla Atlántico , Barranquilla, Colombia, 080001
Elevate your presence with distinction at this prestigious office space situated in an enviable locale nestled between downto...

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Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Barranquilla (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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IT Operations Analytics

 7 Hours
This instructor-led, live training in Barranquilla (online or onsite) is aimed at managers who wish to apply ITOA practices to measure, analyze and ultimately improve the performance of their IT operations. By the end of this training, participants will be able to:
  • Apply big data analytics technologies and practices to large datasets generated within an IT department.
  • Discover complex patterns in large volumes of IT system availability and performance data.
  • Process and analyze data to gain business insights into issues and opportunities.
  • Increase revenue and reduce costs.
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IT Operations Analytics (ITOA) Consulting
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